Privacy Policy

Greenville Golden Bows LLC (“we,” “us”) runs Greenville Golden Bows, a home studio in Greenville, South Carolina. This policy explains what we collect when you shop, create an account, or write to us.

Depending on how you use the site, we may collect:

• Name, email, phone, and shipping or billing address when you order or create an account
• Order history and the items in your cart
• Messages you send through the contact form
• Technical cookies needed to keep you signed in and remember your cart

We do not store full card numbers. Card payments are handled by Stripe. We only receive a confirmation that payment succeeded or failed.

We use this information to:

• Take and fulfill orders from the Greenville studio
• Create and maintain your account
• Send order confirmation and password-reset email
• Answer questions you send us
• Calculate South Carolina sales tax and shipping

We do not sell your personal information.

We share only what is needed to run the shop: Stripe for payments, our email provider for transactional mail, and the hosts that run this website and its database. Shipping labels are prepared by hand; we print the address you give us on the parcel.

The storefront uses a small number of cookies to keep your cart and, if you sign in, your session. These are required for checkout to work. We do not use advertising trackers on the shop.

We keep order and account records as long as we need them for fulfillment, support, and tax records. You can ask us to close an account or delete contact-form messages by writing to support@gvlgoldenbows.com.

This shop is meant for adults buying accessories for dogs. We do not knowingly collect personal information from children under 13.

You can update account details after you sign in. For a copy of what we have, a correction, or a deletion request, email support@gvlgoldenbows.com. South Carolina law governs this shop.

Questions about this policy: support@gvlgoldenbows.com or the contact form.